Logistics & Supply Chain

Our client, a global logistics provider with a multi-billion-euro turnover and offices worldwide, is seeking a Legal Compliance Manager to lead their compliance division. Based in Bangkok, this role will ensure legal and regulatory adherence while driving operational excellence within the organisation.ResponsibilitiesProvide consultation on contractual logistics agreementsOversee the application of logistics activities for hazardous and non-hazardous substancesConduct reviews and audits to ensure compliance with the company’s QMS (ISO9001), EMS (ISO14001), and other standards such as ISO45001Act as the Quality Management Representative (QMR) of the companyMaintain and audit TAPA certification, ensuring regular updates and implementation across locationsEnsure compliance with AEO and other government security regulationsInvestigate internal and external compliance issues, recommending resolutionsIdentify and manage compliance, operational, and environmental risks, exercising effective risk management strategiesConduct environmental audits and ensure adherence to Occupational Health and Environmental StandardsPrepare and file compliance reports for regulatory bodiesOversee the company’s safety and security policies, implementing and auditing security regulations to protect personnel and propertyConduct training on compliance, safety, and chemical handling for staffReview subcontractor practices to improve cargo handling, loss prevention, and securityManage operational insurance policies, including freight forwarding liability and property insuranceCoordinate contingency, business continuity, and emergency response plansRegularly update management on risk management performance and prepare regional reportsSupport clients with security and cargo loss/damage-related issuesRequirementsBachelor’s degree or higher in LawMinimum of 5 years’ experience in Legal or Compliance rolesSolid understanding of business law, compliance, and risk management principlesProficiency in Microsoft OfficeStrong multi-tasking and logical communication skills in dynamic environmentsExperience in advising managers on complex legal issues and key risks in contractsExcellent written and spoken English for internal communication, meetings, and document preparationDemonstrated ability to deliver accurate and timely advice on a wide range of issuesThis is a fantastic opportunity for a driven professional looking to make a significant impact in a challenging and rewarding environment. If you are ready to take on this key role, we’d love to hear from you!

Our client, a leading provider of technical solutions across diverse industries, is seeking an experienced Technical Services Manager to lead their technical support operations. This role involves managing a team of engineers, ensuring exceptional service delivery, and fostering strong client relationships. It is ideal for a driven professional who thrives in a fast-paced, collaborative environment and is dedicated to customer satisfaction.ResponsibilitiesLead and manage the technical services team, ensuring alignment with business objectives and optimal performanceMonitor team activities, develop preventive maintenance protocols, and provide ongoing trainingConduct on-site visits to address client needs and resolve equipment-related issuesCollaborate with clients, engineers, and technicians to deliver effective, timely solutionsOversee equipment and machinery performance, identifying opportunities for improvementImplement preventative maintenance measures to enhance operational efficiencyProvide technical demonstrations and training to educate clients on safe and efficient equipment useBuild and maintain strong client relationships to ensure long-term satisfaction and retentionEnsure all technical services comply with company standards and client requirementsRequirementsBachelor’s degree in Electronics, Electrical Engineering, or a related field5 years’ experience in technical sales and managerial rolesProven ability to lead teams and manage service operations effectivelyStrong customer service orientationExcellent command of English communicationA proactive mindset with a willingness to work overtime when requiredCollaborative and team-oriented with a focus on achieving resultsValid driver’s licence and flexibility to travel as neededThis is a fantastic opportunity for a motivated professional to lead a dynamic team and make a significant impact in a growing organisation.

Our client provides emergency logistics and "next flight out" services and is rapidly expanding operations in Thailand. We are looking for a Business Development Associate who is enthusiastic, quick-thinking, and customer-service oriented to join their growing team. The ideal candidate will have excellent English communication and problem-solving skills, solid customer service or business development experience, and a dynamic "can-do" attitude. Previous logistics experience would be a major plus, but the main focus is on attitude, English communication, and excellent customer service. This is a great opportunity to build a career with an international company in an exciting, growing market sector that keeps things moving around the world. Responsibilities;Develop relationships with existing and potential customersSend customer quotes via email and quoting platformsRespond to customer inquiries in a timely mannerProcess customer orders and routingsAlign and collaborate with the sales team, and other relevant departmentsTrack customer orders and shipmentsRequirements;Minimum 1-2 years’ experience handling air forwarding operations with a focus on critical logistics preferred; customer service experience is an advantageKnowledge of freight operation process and monitoring flightsExcellent communicator, with strong interpersonal skillsProficient in both written and spoken EnglishWell versed in Microsoft Office 365 Suite

Our client, a global logistics company, is seeking an Operational Excellence Manager to drive improvements in operational efficiency, process optimisation, and customer satisfaction within the Air & Ocean division. With flat hierarchies, short decision-making processes, and a collaborative work environment, this role offers a great platform for professional growth and innovation.Responsibilities: Establish clear roles and responsibilities for operations teams, define escalation matrices, and set measurable KPIs aligned with APAC Regional Operational Excellence standards Analyse business and operational gaps before implementing new IT systems, ensuring seamless integration with operational processes during roll-outs Measure data quality at the country level, communicate issues to operations staff, and collaborate with teams to resolve or implement solutions Address data quality issues by identifying root causes and providing solutions, including training to improve data accuracy Conduct operational audits, analyse human errors, and resolve operational issues Oversee the adherence to, optimisation, and documentation of operations and related processes, ensuring alignment with other matrix functions Customise training content in collaboration with Roll-out teams to ensure smooth implementation tailored to country-specific needs Contribute to developing an operational KPI framework to assess efficiency, data quality, and customer satisfaction, under the guidance of the Sub-Regional Head of Operational Excellence Manage the country demand process for process or application changes, validating requests with the Sub-Regional Head for consideration Assign resources for process adjustments, operational application changes, documentation updates, and KPI modifications Consult with the Sub-Regional Head on data standards, ensuring they meet business needs and overseeing country-level implementation Utilise the regional auditing framework to regularly assess operational quality, documentation, data accuracy, and customer satisfaction Establish a framework to compare branch performance within the country and facilitate sharing of best practices Requirements: Proven experience as an Operational Excellence Manager, Data Quality Manager, or at least 3 years’ operational and management experience in air & ocean freight forwarding with a focus on quality management Strong analytical skills and a structured approach to problem-solving Ability to understand the bigger picture from both commercial/customer and operational/internal perspectives Proficiency in stakeholder alignment at all business levels and within customer organisations Excellent communication and collaboration skills, capable of working effectively across regional and functional boundaries Confidence, resilience, and the ability to perform well under pressure Professional proficiency in English; additional languages are an advantage This is a fantastic opportunity to lead and implement impactful changes in a dynamic, global organisation. If you are passionate about operational excellence and ready to take on a strategic leadership role, apply now!

Our client, a global logistics service provider with over 31,000 employees worldwide, is seeking a Road Project Manager to manage complex global supply chains and support their Contract Logistics, Air/Ocean Freight, and Transport divisions. This role offers an exciting opportunity to develop a career in supply chain/logistics within a dynamic and supportive environment characterized by flat hierarchies and fast decision-making processes.Responsibilities: Identify, target, and onboard new customers in collaboration with the sales team, with a strong focus on road freight needs and market demands Drive customer satisfaction by delivering exceptional service and support Plan and execute customer implementation projects, including contract negotiations with vendors, system setup, and operational handovers Coordinate resources for road projects, including routes, vehicles, and personnel Assist the GM Road in daily operations and decision-making processes Collaborate with drivers, warehouse staff, and internal and external stakeholders to ensure effective communication and seamless operations Participate in initiatives to optimise road transport operations and processes, improving efficiency and service quality for domestic and cross-border operations Stay updated on industry trends and best practices, driving innovation and exploring alternative solutions Ensure compliance with regulatory requirements and safety standards in the Thai road freight market Conduct risk assessments and implement safety protocols for road projects Requirements: Bachelor’s degree or equivalent Ability to travel between Bangkok (Asok) and Bangna areas Project management experience with a proven track record in managing and executing logistics projects, ensuring timelines, budgets, and customer expectations are met Analytical thinking and problem-solving skills, with the ability to use data analytics to identify gaps, measure performance, and drive continuous improvement in customer solutions Strong leadership skills to manage and motivate teams effectively, as well as prioritise tasks Adaptability and a hands-on approach, comfortable working in a fast-moving, high-pressure environment Proficient communication skills in both written and spoken English Knowledge of compliance and safety; ADR certification is an advantage Proficiency with tools like TMS and MS Office; SAP is an advantage At least 5 years of experience in logistics, with in-depth knowledge of road transport operations and warehouse business Experience in customs clearance is an advantage This is a fantastic opportunity for an experienced logistics professional to join a global leader and make a significant impact in road transport operations. If you have the skills and expertise to excel in this role, apply now!

Our client, a global leader in logistics and supply chain management, is seeking a Country Procurement Manager to lead procurement efforts and establish long-term, trusted relationships with core suppliers. This role is pivotal in ensuring airfreight product strategies are aligned and volumes develop according to trade lanes, customer, and vertical budgets. Responsibilities: Ensure airfreight products and strategies are properly set up, with volumes developing as per aligned trade lanes, customer, and vertical budgets Align with the country’s commercial head on commercial and product strategies, and review the pipeline to define the right trade lane focus, leveraging internal capabilities, resources, and market data Build and maintain strong relationships with country-level decision-makers of core carriers and GSAs Monitor and control core carriers' performance in coordination with the operation and procurement teams, implementing performance reviews and action plans Integrate all available carriers (or their GSAs) into the country’s operations, ensuring contracts and bank guarantees are aligned with the regional head Comply with global core carrier policies for top trade lanes by evaluating carriers' performance and establishing objectives aligned with the regional head Lead the local procurement team, supporting them in delivering competitive rates and services while fostering collaboration Develop local tariffs with approved subcontractors, managing supplier performance through cost checks and audits Collaborate with sales management, airfreight operations, and trade lane managers to explore business opportunities Negotiate rates for key accounts and high-volume trade lanes with regional/global core carriers, securing beneficial agreements Maintain competitive tariffs and ensure they are updated by the respective PIC (e.g., CTS) Lead the procurement team to adopt a consolidation-oriented approach to shipment planning and pricing Foster collaboration between procurement and operations teams during the booking phase, enhancing alignment and efficiency Utilise digital procurement and booking platforms to streamline processes and increase efficiency Monitor bookings, intervening in specific cases to maximise profitability Explore alternative routes and service offerings with a dynamic and solution-oriented mindset Monitor business cases, assess risks, and generate investment ideas aligned with global product growth strategies Support the implementation of newly acquired business, working with airfreight operations and other stakeholders Establish infrastructure for potential gateway setups within the country, ensuring capabilities and flexibility Act as a channel for market intelligence, providing insights to the commercial head of the country within the framework set by the Regional Product Head Monitor market trends, competitor activities, and regulatory changes affecting the airfreight industry, initiating required actions/changes Requirements: Proven leadership skills, with the ability to motivate a team to achieve targets and drive performance improvements Strong understanding of market dynamics, with the ability to identify opportunities and develop strategic plans to improve profitability and service quality Deep knowledge of Profit & Loss (P&L) management, with experience implementing initiatives to positively impact financial performance Extensive understanding of the airfreight industry, including market trends, regulations, and operational best practices Ability to make informed decisions within the framework set by higher management, balancing short-term goals with long-term objectives Proven track record of developing and implementing initiatives to enhance service offerings and improve customer satisfaction Excellent communication skills, with the ability to convey strategies, goals, and expectations to team members and stakeholders at all levels Ability to collaborate with cross-functional teams and stakeholders to achieve common objectives Strong problem-solving skills, with the ability to develop creative solutions to overcome challenges and drive continuous improvement Commitment to achieving measurable results and driving performance improvements in line with organisational objectives This role offers a fantastic opportunity to play a key role in a global company, driving procurement success and enhancing the company’s presence in the logistics and airfreight sectors.