Customer Service Air Freight (Sindhorn Towers)

Our client provides emergency logistics and "next flight out" services. The company is rapidly expanding operations in Thailand. We are looking for enthusiastic, quick-thinking and customer-service oriented individuals to join the specialized Aviation Team. 

You should have strong experience in Airfreight Import / Export excellent English communication and problem-solving skills, solid customer service or business development experience, and a dynamic "can-do" attitude.

This is a great opportunity to build a career with an international company in an exciting, growing market sector that makes things move rapidly around the world. 

Responsibilities;

• Develop relationships with existing and potential customers
• Send quotes to customers through email and quoting platforms
• Respond to customer inquiries (flight paths, quotations, booking confirmations) in a timely manner
• Process customer orders and routings
• Track and Trace customer orders and shipments

Requirements;

• Experience in air freight: either import or export
• Proficient in written and spoken English
• A proactive “can-do” attitude
• Comfortable and keen to interact with customers
• Ability to negotiate and solve problems
• Proficient in Microsoft Office 365
• Able to work on shifts (not fixed to weekends off)