Document Ocean Freight Export (Laem Chabang)

Our client is a well-known global freight and logistics company that is growing in Thailand and Southeast Asia.
We are seeking an enthusiastic Document Ocean Freight Export with excellent communication skills to join the Sales Team in Laem Chabang . This is a fantastic opportunity for a customer-service-oriented professional, ideally with experience in the freight and logistics industry, to develop and grow their career with an international company.
Responsibilities
-Work closely with Customer Solution, Overseas and Customer regarding document handling.
-Be able to inform or request for documents from customers, service provider and other parties.
-Update Shipment Milestone / Status code and update Vessel Status in details to customers and overseas offices/agents.
-Meet timeframe KPIs for documentation collection, completion, submission document, document creation on RA-1 (VGM form, HB/L draft, MB/L instruction, etc)
-Coordinate, communication, and negotiation skills in case of emergency such as vessel delay with related parties.
-On-time submission documents to relevant parties such as VGM declaration, Shipping Instruction before the cut-off date.
-Handle AR and AP invoice, data entry and Charges Code on TMS.
-Create House B/L in TMS and send draft to Shipper for confirmation.
-Coordinate with the Liner and Destination office for Manifest documents.
-Receive Master B/L from Liner and check correctness
-Monitoring actual sailing date, update and notify oversea and shipper for any changes in sailing schedule and set Status Code
-Release House B/L with stamp and sign and collect TRIF form for surrendered.
-To obtained invoice from Liner/Co-loader, coordinate with Accounting to make payment completely before collection of Master B/L.
-Collect Master B/L from Liner according to chosen methods: Original, SWB, Surrendered.
-Ensure to receive payment from shipper before release House B/L
-Ensure EDI is sent to oversea withing timeframe, according to different countries.
-Ensure to send completed Pre-Alert docs to Destination office.
-Keep tracks for the successful arrival of Original Master B/L to Destination office if Master B/L is sent by couriers.
-Ensuring mandatory documentations are in respective files.
-Ensure compliance of documents with domestic and international regulations.
-Meeting time frame KPIs for escalations to the next tier levels for unresolved issues.
-Enter costing accurately and timely into FMS for job-control.
-Ensure that Jobs are closed prior to deadline as set by Accounting Department. or if not possible accrue job as accurately as possible.
-Present closed job-files to Superior for final review prior to sending files to Archive.
-Report any job-related problems, complaints to Superior.
-Assist on any others job assigns by Superior.
 
Qualifications
-University graduate in any filed and minimum 1 year of experience in freight or related field 
-Have good service mind
-Detail oriented and able to work under pressure
-Can communicate English and Thai spoken and written effectively
-Capable of handling and dealing with different level of people
-Must be proactive and well organize
-Able to operate PC and have a good knowledge in Microsoft Office