Quality Assurance Manager (QA Manager)

Quality Manager

Our client is a leading international telecommunication company, they are seeking a Quality Assurance Manager to join their dynamic team in Rayong, Thailand. This position involves leading QA/QC teams, upholding ISO 9001 standards, and ensuring alignment with AQMS requirements. The ideal candidate will possess robust QA expertise and a track record of leadership. This role offers a compelling career growth, enhancing your leadership skills and advancing your career within a dynamic, globally integrated environment. You will work with cutting-edge technology and drive significant quality improvements, contributing to professional growth.

Responsibilities:

• Lead QA/QC teams to achieve quality targets set by Management
• Maintain ISO 9001 certification and align local QMS with AQMS/AOP
• Conduct Lead Auditor training for ISO 9001 and collaborate with departments (e.g., Production, Purchasing, Sales) and suppliers on all quality issues
• Recommend halting production if quality issues arise in the manufacturing line
• Make decisions regarding the disposition of rejected raw materials, work-in-process, and finished goods
• Lead or facilitate cross-functional teams to resolve major quality issues impacting the organization
• Drive quality-conscious activities and spearhead improvement initiatives
• Perform regular internal audits to ensure compliance and recommend necessary changes
• Prepare monthly quality reports and improvement proposals for Management review
• Establish and maintain quality standards on the production floor in line with Company policies and regulations
• Undertake ad-hoc special projects as initiated by Management
• Work effectively within a matrix-type organization
• Set up and amend quality procedures to achieve higher product standards
• Define quality control plans for various product families based on standards and specific customer requirements
• Ensure proper application of work instructions and quality control plans in accordance with QMS procedures
• Plan, execute, and follow up on Quick Process Audits (twice per machine annually)
• Conduct tests and controls to verify product conformity, from raw materials to finished goods
• Directly manage Customer visits, audits, FAT, and oversee Customer Claims management and resolution
• Lead improvement teams to reduce internal non-conformities and associated costs (e.g., QIT, SGA)

Qualifications:

• Degree in Engineering (Electrical, Mechanical, or Industrial) or equivalent
• 15 years of experience in quality-related roles, with 5 years in a management position
• Expertise in QA tools and methodologies
• Solid knowledge and exposure to QCC, 5S, Kaizen, JIT, and Lean Manufacturing
• Experience in implementing quality systems with a background in multinational corporations (MNCs)
• Fluent in English with strong communication skills
• Proven experience in initiating and maintaining vendor QA programs
• Proficient in planning and conducting Quality Audits
• Familiar with statistical process control techniques and tools