Sales Manager (Calibration)

Our client, a leader in providing specialised technical solutions and services to various industries, is seeking a Technical Sales Manager to join their dynamic team. This role involves driving sales performance, fostering strong customer relationships, and ensuring service excellence in a fast-paced environment.
Responsibilities

• Develop and implement effective sales strategies and targets
• Drive revenue growth by identifying new business opportunities and maintaining strong relationships with existing clients
• Analyse sales data to refine strategies and improve performance
• Review and approve pricing proposals and agreements to meet customer requirements
• Lead, manage, and mentor the sales team, setting clear objectives aligned with business goals
• Conduct training sessions, provide feedback, and evaluate team performance
• Act as the primary point of contact for customers, addressing enquiries and resolving issues
• Monitor customer satisfaction, gather feedback, and share insights with internal teams
• Manage departmental schedules, appointments, and procurement approvals
• Represent the laboratory administrator on operational concerns
• Ensure timely delivery of services and adherence to agreed standards
• Maintain and update the customer database to optimise resource utilisation
• Identify opportunities to streamline workflows and improve operational efficiency

Requirements

• Bachelor’s degree or higher in Science, Engineering, Industrial Management, or a related field
• At least 3 years working with ISO 17025 standards and 3-5 years in a supervisory role within sales or product management
• Strong command of English and proficiency in MS Office applications
• Exceptional communication, presentation, and negotiation abilities
• Analytical mindset with problem-solving skills and the ability to deliver results
• Self-motivated, detail-oriented, and capable of managing multiple tasks effectively
• Valid driving licence with access to a personal vehicle
• Willingness to travel occasionally within Thailand
• Flexibility to adjust working hours based on business needs

This is a fantastic opportunity to make a significant impact in a leadership role within a growing organisation.