Warehouse Operation Manager

Our client, a leading global logistics company, is expanding a key global account in Thailand and is seeking an experienced Logistics & Warehouse Operations Manager.
This is an exciting opportunity to join a dynamic team and contribute to the management of complex logistics operations. If you have a proactive communication style, excellent attention to detail, and solid logistics management experience, this role could be for you.
Responsibilities:

• Lead and manage logistics operations to achieve KPIs and maintain service standards
• Monitor and analyse operational efficiency, establish business controls, and provide cost-reduction solutions to increase revenue
• Define team roles and responsibilities, plan for departmental needs, and provide performance counselling to employees
• Collaborate with clients and staff to ensure operational adherence to policies, procedures, and the smooth flow of materials
• Supervise and develop staff while ensuring compliance with organisational policies and applicable laws
• Maintain and ensure easy accessibility of information and knowledge resources
• Manage quality systems and drive continuous process improvements within the facility
• Oversee process development, productivity management, and improvement initiatives
• Meet and exceed customer metrics, focusing on cost, quality, service, and supplier performance
• Define operational requirements and implement strategies to meet or exceed customer expectations
• Drive compliance with Lean Warehousing Systems and ISO 9001 Quality Management Systems (QMS)
• Ensure a safe working environment for employees
• Communicate company policies and review performance expectations with the leadership team
• Provide performance planning, feedback, and training opportunities for staff development
• Maintain strong working relationships with customers

Requirements:

• Strong knowledge in logistics operations, including line feeding, distribution, manufacturing, inventory planning, and materials management
• Minimum of 6 years of experience in logistics operations management, with proven ability to direct and improve logistics solutions
• Proficiency with project management tools and advanced computer skills, particularly in MS Office, MS Visio, and Cognos Impromptu
• Superior customer relationship management skills and expertise in international transportation, with a focus on regional operations
• Proven negotiation skills with subcontractors, transporters, and vendors
• Experience handling customs and regulatory issues related to logistics
• A track record of implementing effective solutions and driving improvements in logistics operations
• Strong problem-solving skills and the ability to work under pressure

Join a globally recognised logistics company and be part of an innovative team driving excellence in logistics operations. Apply today to take the next step in your career!